MOTEL ROOM COMPENDIUM
Our office is open from 8.00am to 9.00pm.
Check out is before 10.00am.
If you wish to check out after this time, please discuss with Reception prior to the morning of your departure and we will endeavour to meet your requirements.
We accept the following major credit cards – Visa, MasterCard and have Eftpos facilities.
We provide a daily service of your unit between the hours of 9.00am and 2.00pm. Please contact Reception if you wish to arrange a particular time.
No Smoking Policy:
All units are strictly non-smoking.
When smoking outside, please use the ashtrays provided, be considerate of our other guests and smoke away from open windows and doors.
In the event of someone having smoked in the unit we will engage a specialist cleaning company and we will reserve the right to charge the registered guest such costs and any resulting loss of income while the unit is out of order.
A single parking space is provided for each unit.
The motel will not be liable for any damage or theft to any personal belongings including motor vehicles and contents.
Sorry, no pets are allowed in the units or around the grounds.
The following are available from reception during your stay: Porta cot, High chair, Selection of Adapter plugs, Rice Cooker.
Yello – Ph 03-443-5555 or 0800-443-5555
Wana-Taxi – Ph 0800-92-62-82 – both offer private airport transfers and are our local taxi companies.
Alpine Connexions – Ph 03-443-9120
Connectabus – Ph 03-441-4471 – both offer scheduled bus services to and from Queenstown and Queenstown Airport.
Lake Wanaka Babysitting – 03-443-4903 – have mature babysitters available.
A hose and wash down bay is located on site.
Upper Clutha Anglican Parish – Ph 03-443-2440 or 03-443-7778
Catholic Diocese Holy Family Wanaka – Ph 03-443-8239
Upper Clutha Presbyterian Church – Ph 03-443-7887
New Life Church – Ph 03-443-7170
Lumino The Dentists – Ph 03-443-0790
Aspiring Dental Service – Ph 03-443-7705
Wanaka Medical Centre – Ph 03-443-0710
Aspiring Medical Centre – Ph 03-443-0725
Faxes can be sent or received via Reception.
Individually controlled heating can be adjusted to suit your needs. All beds are fitted with electric blankets.
It is important to look after your unit key. Any loss will incur a lock replacement fee of $150.00.
There is a fully equipped laundry for personal use. Laundry powder is provided complimentary. Any questions – please ask at Reception.
We may be able to forward items left behind if you provide us with an address.
Lost property is disposed of after two months. Please note all food and beverage items left in the units are disposed of once you have departed.
We have a luggage storage area available.
Mail and Stamps:
There is a mailbox at Reception. Wanaka’s Post Office is at 39 Ardmore Street, Wanaka.
Cinema Paradiso – 03-443-1505
Rubys Cinema & Bar – 03-443-6901
Quiet Enjoyment Policy:
Please be aware, that as a common courtesy, we have a “Quiet Enjoyment Policy” to ensure the highest level of guest satisfaction for all guests utilising our motel.
If for any reason a guest from another unit disturbs or disrupts your stay, please contact Reception. Where guests have been requested to refrain from excessive noise or behaviour and continue to offend, the management reserve the right to immediately terminate the tenancy.
If the occupancy ends or is terminated the guest must immediately vacate the room.
In keeping with our environmental policy we encourage recyclable waste such as flattened aluminium cans, cardboard, plastic bottles (rinsed, no tops), glass, newspaper/paper.
Bins are provided within the complex grounds.
Ski & Cycle Storage:
We request that snowboards, skis, boots and cycles are not kept in the units. These may be stored in the storage room which is at the end of the garage.
Personal belongings are stored at the owner’s risk.
PLEASE DO NOT WAX YOUR SKIS OR SNOWBOARDS IN YOUR UNIT.
Ski Rental Fitting with Snow Pro
Have your ski rental gear delivered for a custom fitting at the motel through Snow Pro.
To view our skifield weather reports, go to
Treble Cone 03-443- 1406
We are proud of our stunning location and ensure our business practices cover our environmental responsibilities.
From keeping our guests warm, comfortable and providing excellent customer service to treating our employees fairly and with respect; and from protecting our environment and reducing our footprint to looking after and working with our community.
The Wanaka taxi companies are:
Yello – 03-443-5555 or 0800-443-5555
Wana-Taxi – 0800-926-282
When booking a taxi during your stay please provide your name and your unit number.
Tours and Activities:
For activities on offer in Wanaka go to www.lakewanaka.co.nz and book ahead or during your stay.
Reception staff can also help, advise and discuss your requirements during your stay.
Travelling Times from Wanaka: (Estimated)
Queenstown – One hour via Crown Range Road SH89
Queenstown – One and a half hours via Kawarau Gorge SH6
Haast Pass – Two hours
Mount Cook – Two and a half hours
Te Anau – Three hours
Franz Josef – Three and a half hours
Milford Sound – Five hours
Christchurch – Five hours
All plugs are 240V AC. A selection of adaptors is available from Reception during your stay.
Free Wireless Internet is available from all units. The password is available from Reception.
Dial 1 for an outside line and then dial 111 where you will be directed to the service required – Ambulance, Police, Fire Brigade.
Please contact Reception (Dial 0) advising you have called 111. Should you be asked the address, it is: West Meadows Motel of Wanaka, 44 Cardrona Valley Road, Wanaka, 9305.
Refer to the notice on the back of your unit door.
We recommend making yourself familiar with your exit door and assembly point.